At Olivia Stationery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our e-commerce website and purchase our heaving products, including Decoration, Desk Accessories/Organization, Furniture/Comfort, Productivity tools, and Technology Devices. By using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1. Personal Information:

  • When you place an order, we collect your name, shipping address, phone number, and email address to process and deliver your purchase.
  • We do not collect payment information as we only offer Cash on Delivery as the payment method.

1.2. Non-Personal Information:

  • We collect non-personal information, such as browser type, device information, IP address, and browsing activities, to improve our website and user experience.

2. How We Use Your Information

2.1. To process and fulfill your orders, including arranging shipping and handling inquiries.
2.2. To communicate with you regarding your purchase, including order confirmation and delivery updates.
2.3. To provide customer support and respond to your questions or concerns.
2.4. To improve our website, products, and customer experience through data analysis.
2.5. To send marketing emails and promotional offers, if you have opted in to receive them.

3. Cookies and Tracking Technologies

3.1. We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior.
3.2. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain functionalities of our website.

4. Third-Party Services

4.1. We may use third-party service providers for website analytics, marketing, and shipping purposes.
4.2. These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

5. Data Security

5.1. We implement security measures to protect your personal information from unauthorized access, use, or disclosure.
5.2. However, no data transmission over the internet can be guaranteed as completely secure, and you provide your information at your own risk.

6. Opt-Out Instructions

6.1. Marketing Communications:

  • If you no longer wish to receive marketing emails or promotional offers from us, you can opt out by clicking the “Unsubscribe” link at the bottom of our emails or by contacting us at [email protected]

6.2. Cookies and Tracking:

  • You can disable cookies through your browser settings.
  • To opt out of targeted advertising, visit the Digital Advertising Alliance’s opt-out page or adjust your device settings.

7. Your Rights

7.1. You have the right to:

  • Access and review the personal information we have about you.
  • Request corrections or updates to your personal information.
  • Request the deletion of your personal information, subject to legal and operational requirements.

8. International Data Transfers

8.1. As we operate worldwide, your personal information may be transferred to and processed in countries outside your home country.
8.2. We ensure that international data transfers comply with applicable data protection laws.

9. Changes to This Privacy Policy

10.1. We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
10.2. Any changes will be posted on this page with an updated Effective Date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:[email protected]